Frequently Asked Questions

Why should I order from OosterBay?

Customers should choose Oosterbay for their culinary needs because we offer an unparalleled combination of quality, variety, and convenience.

Minimum order of $100 to be eligible for free delivery.

For orders below $100, a $15 delivery fee applies. 

Yes, we provide the convenience of selecting your preferred delivery date directly on our website. This allows you to plan ahead and schedule your delivery for a time that suits you best, ensuring that you receive your order exactly when you need it.

We deliver from Monday to Sunday starting at 11am, and end at 7pm. Take note that the delivery slot is 2h per slot.

We can’t promise you same day delivery, however you can write in to check if that day is available for delivery.

Yes! Under OosterBay we have also opened Uni Gallery, a unique dining experience offering a variety of uni (sea urchin) dishes. We are located at 7500A Beach Road, The Plaza, #B1-310, S(199591).

Please visit us at www.facebook.com/unigallerysg


Satisfaction Only Policy

In the super unlikely chance that you are unhappy with your order, let us know and we’ll make amends immediately.